Shipping of Diplomas and Certificates

Once you receive final clearance for your program, you will be scheduled to have your degree conferred or your certificate awarded during the next conferral or award date listed in the Application Deadlines section.

In order to receive final clearance, it is necessary to have cleared all audits on your graduation checklist. This includes:

• Academic Audit
• Financial Audit
• Library Materials Audit
• Any Required Learning Outcome Assessment
• Any Required Financial Aid Exit Counseling

Diplomas

Within two weeks of your degree conferral, your digital diploma will be emailed to the primary email address on your student record.  Within six weeks after your degree conferral, your 11"x14" diploma will be mailed to your mailing address on your student record.  Please allow an additional 30 days for international shipments.

You may check the status of your diploma shipment by using the “track delivery” link located on your Parchment Award learner account.  If you have not received your diploma within 6 weeks of your conferral date, please send an email to [email protected] for additional information.

Diplomas contain the following information

• Your Student Name as you listed on the graduation application - Please Note: Only your legal name may appear on the diploma. No titles or ranks will be included. If your legal name has changed since applying to the school, you must update your student record by providing legal documentation of the name change to [email protected].
• The APUS institution you attended (American Military University or American Public University).
• Your degree program level and program name (Concentrations are not listed on the diploma).
• Your Honors designation. If you met the requirements for university honors in your program by June 1, 2019, “with Honors” will appear on your diploma. If you met the requirements for Latin Honors in your program, Latin Honors designation will appear on diploma in lieu of the university honors. Official transcripts for all honor designations will display “with Honors."

Certificates

Once your certificate is awarded AND you have passed all of the above record audits, your digital certificate will be emailed to the primary email address on record within two weeks of the date it is awarded. Your 8.5”x11” certificate will be mailed to your mailing address on your student record approximately six weeks after your certificate award date.

Certificates contain the following information

• Your Student Name as you listed on the certificate application - Please Note: Only your legal name may appear on the certificate. No titles or ranks will be included. If your legal name has changed since applying to the school, you must update your student records by providing legal documentation of the name change to [email protected].
• The APUS institution you attended (American Military University or American Public University).
• Your program level and program name.

Copies of the Diploma and Certificates

You may place orders for additional copies of your final diploma and/or certificate prior to or after your conferral date. The cost of each additional diploma and/or certificate is $35. To place an order for an additional diploma and/or certificate, use the Additional Diploma Request Form located in the FORMS menu in your ecampus portal. Additional diploma and/or certificate orders will not be sent out until after your degree has been conferred.  Payment should be submitted to [email protected].

If you are currently enrolled in a new program, but need to order an additional copy of a diploma and/or certificate from your prior program, please email [email protected] to request a PDF version of the Additional Diploma Request form.  Contact [email protected] to submit your payment and return completed PDF form to [email protected].  Additional diploma and/or certificate orders will not be processed until payment is received and the completed PDF form is returned.

Diploma and Certificate Reshipments

You will be notified by email at the time of academic clearance and final clearance reminding you to confirm or update your email and mailing address on your student record.

If we need to reship your diploma or certificate because your mailing address in your student record was not current, please submit the Additional Diploma Request Form for reshipment of your diploma or certificate. You will be responsible for paying the $35 fee, which will be used towards the cost of materials and reshipment.

Note:  Please allow up to 6 weeks for processing AFTER we receive your payment confirmation.  If your payment confirmation is received after the 4^th of the month, please allow an additional 2 weeks for processing.  A digital diploma or certificate is also provided with each additional diploma and certificate request order.

Questions regarding the shipment of your diploma or certificate can be directed to [email protected].